Customer account details Use the Customer Account Details page to view active subscriptions and order history for a customer. Customer account details options Option Definition Place/Cancel Order Click to create a new order or replace/cancel a current order. Delete Customer Click to delete and de-provision the customer. Move Customer Click to move a customer to or from one subpartner to another. You must have the required user roles for the primary partner and subpartners to move a customer. Both partners must have the same partner type. Partners can move their customers to their subpartners. But they can’t move their subpartner’s customers to themselves or to another subpartner. Note: All orders move with the customer (you cannot select which orders to move). Subscriptions Active Subscriptions Product — Specifies the name of the product. Ordered Quantity — Specifies the number of seats ordered. Term — Specifies the length of the subscription and billing cycle. Start Date — Specifies the start date for the subscription. End Date — Specifies the end date for the subscription. History Product — Specifies the name of the product. Quantity — Specifies the number of seats ordered. Term — Specifies the length of the subscription and billing cycle. Ordered Date — Specifies the date the subscription was ordered. Grant Number — Specifies the grant number. Status — Specifies the status of the subscription. Order ID — Specifies the order ID. Customer Information Specifies customer information including the customer's address and contact information. Edit — Click to edit the customer information. Customer Actions Details to Send ePO Cloud Customer User Activation/Password Reset Email — Select to include account information details. Order Confirmation — Select to include product installation details. From email address — Shows your administrative email address. To email address — Shows the recipient email address. Cancel — Click to cancel the action. Submit — Click to send the email.