Make sure that your client and server systems meet these requirements.

System requirements
Systems Requirements
McAfee ePO server systems See the McAfee ePO product documentation.
Client systems
  • CPU: 1 GHz or faster
  • RAM: 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
  • Hard disk: 200 MB minimum free disk space
  • TCP/IP network connection
Software requirements
Software (or package name) Requirements
McAfee management software McAfee ePolicy Orchestrator 5.1.0 (and above) or 5.3.0
McAfee® Agent
  • McAfee Agent for Windows 4.8 Patch 1 or above
  • McAfee Agent for Mac 4.8 Patch 3 or above
File and Removable Media Protection Extensions
  • help_eeff_502.ZIP
Software packages
  • for Windows systems
  • for Mac systems
Operating system requirements
Systems Software
McAfee ePO server systems See the McAfee ePO product documentation.
Windows client systems
  • Microsoft Windows 10 (32-bit and 64-bit)
  • Microsoft Windows 8.1 (32-bit and 64-bit)
  • Microsoft Windows 8 (32-bit and 64-bit)
  • Microsoft Windows 7 SP 1 (32-bit and 64-bit)
Note: For the latest information on supported platforms, environments, and operating systems, refer to the KnowledgeBase article KB81149.
Mac OS X client systems
  • El Capitan 10.11.0
  • Yosemite 10.10.0 or above
  • Mavericks 10.9.0 or above
Virtual Desktop Infrastructure (VDI)
  • Citrix XenDesktop 5.6
  • Citrix XenDesktop 7.1

Refer to KB81478 for the latest information on support for VDI environments, including installation details and constraints that apply such as supported modes of operation.