Support Notifications Support Notifications provides a view of the most recent information posted by the Support Notifications Service (SNS). You can use this feed to view the most up-to-date information on product upgrades, product releases, end-of-life notices, and critical incidents. The Support Notifications page is a continuously updated news feed that displays notifications received in the last 30 days. The page displays the newest notifications first and updates every hour. When a notification is added to the page for the first time, it is tagged as New. Clicking a link opens the notice in a new browser tab. In the upper-right corner, you can see when the Support Notification page was updated. By default, the page refreshes hourly. Click the refresh icon to manually refresh the Support Notification page. Create Support Notification tagsTags allow you to filter the support notifications based on various criteria such as criticality, software updates, release notifications and so on. You can provide a name of your choice and color code the tags for easy identification. Tagging the notifications helps you to categorize and prioritize the notifications. Apply Support Notification tags You can create and apply tags based on various criteria to categorize the support notifications. You can apply multiple tags to a single notification. Remove a support notification tag You can remove a tag that is applied to a support notification if the tag is not applicable to that notification anymore. Delete a support notification tag Tags are created to categorize and filter notifications. After the notifications are viewed and addressed, you may choose to delete the tags that are of no use anymore. Edit a support notification tag You can edit an existing tag using the Edit tag option. You can change the name of the tag or change the color assigned to the tag or do both. Filter tagged support notifications You can filter notifications based on the tags applied. The page displays only the tagged notifications. Parent topic: ePO Support Center
Support Notifications Support Notifications provides a view of the most recent information posted by the Support Notifications Service (SNS). You can use this feed to view the most up-to-date information on product upgrades, product releases, end-of-life notices, and critical incidents. The Support Notifications page is a continuously updated news feed that displays notifications received in the last 30 days. The page displays the newest notifications first and updates every hour. When a notification is added to the page for the first time, it is tagged as New. Clicking a link opens the notice in a new browser tab. In the upper-right corner, you can see when the Support Notification page was updated. By default, the page refreshes hourly. Click the refresh icon to manually refresh the Support Notification page. Create Support Notification tagsTags allow you to filter the support notifications based on various criteria such as criticality, software updates, release notifications and so on. You can provide a name of your choice and color code the tags for easy identification. Tagging the notifications helps you to categorize and prioritize the notifications. Apply Support Notification tags You can create and apply tags based on various criteria to categorize the support notifications. You can apply multiple tags to a single notification. Remove a support notification tag You can remove a tag that is applied to a support notification if the tag is not applicable to that notification anymore. Delete a support notification tag Tags are created to categorize and filter notifications. After the notifications are viewed and addressed, you may choose to delete the tags that are of no use anymore. Edit a support notification tag You can edit an existing tag using the Edit tag option. You can change the name of the tag or change the color assigned to the tag or do both. Filter tagged support notifications You can filter notifications based on the tags applied. The page displays only the tagged notifications. Parent topic: ePO Support Center