Log files for troubleshooting

McAfee ePO provides log files that contain important information when troubleshooting.

These log files are separated into three categories:

  • Installer logs — Include details about installation path, user credentials, database used, and communication ports configured.
  • Server logs — Include details about server functionality, client event history, and administrator services.
  • Agent logs — Include details about agent installation, wake-up calls, updating, and policy enforcement.