Create a case from an event To track an event on the Event Analysis view, create a case. This enables workflow tracking. Task On the views list, select Event Views → Event Analysis. Click the event, click the menu icon , then click Actions → Create a new case. Complete the information requested, then click OK to save the case. Results The new case includes the event data in the Message table. Parent topic: Managing cases
Create a case from an event To track an event on the Event Analysis view, create a case. This enables workflow tracking. Task On the views list, select Event Views → Event Analysis. Click the event, click the menu icon , then click Actions → Create a new case. Complete the information requested, then click OK to save the case. Results The new case includes the event data in the Message table. Parent topic: Managing cases