Unlock the client interface from McAfee ePO

You can unlock user accounts that have been locked out of the interface due to multiple failed password attempts.

Before you begin

Make sure that the Enable client interface lockout option in the Common settings is enabled.


  1. Select MenuReportingQueries & Reports.
  2. From the list, select the Endpoint Security: Locked Client Systems Due to Failed Password Attempts query, then click ActionsRun.
  3. Select the user accounts you need to unlock.
  4. Click ActionsUnlock Client Interface.


The interface is unlocked for the selected users.