Compatibility with other virus-detection and firewall products

During installation, the installation wizard detects existing virus-detection and firewall products and checks for compatibility.

Tip: Best practice: For information about how to troubleshoot compatibility issues between Endpoint Security and third-party applications, see KB73182.
  • If the Windows firewall is enabled — The wizard does not disable the Windows firewall automatically. If the Windows firewall is enabled, you should disable it after installing Endpoint Security Firewall to prevent conflicts.
  • If incompatible virus detection or firewall software is installed — The wizard tries to uninstall the software. If it can't, it prompts the user to cancel the installation, uninstall the incompatible software manually from the Windows Control Panel, then resume the installation where it left off.
    Tip: Best practice: See KB85522 for a list of the software products uninstalled automatically.
  • If Common Event Enabler (CEE)/Common AntiVirus Agent (CAVA) is running — CEE/CAVA is a framework running on a Windows platform that enables third-party anti-virus engines to scan files stored on a Dell EMC Celerra, VNXe, VNX, Unity, or VMAX eNAS/NAS array. You can install Endpoint Security with CAVA support by using a command-line option.

    The CAVA option disables the blocking cache in the On-Access Scanner (OAS), increases the number of OAS scanning threads to 200, and enables network scanning. These setting changes are needed for OAS to scan all files from CAVA. You can specify a different number of scanning threads during or after installation. See KB88973 for more information.

    Note: When upgrading from a previous version of Endpoint Security with CAVA, you must use the CAVA command-line option. Otherwise, the installation removes CAVA from the upgraded system.