How to instantly unblock a user or IP address

To instantly unblock a user or IP address after the specified number of unsuccessful logon attempts, follow these steps:


  1. Log on to the McAfee ePO server as an administrator.
  2. Click MenuReportingQueries & Reports.
  3. On the Groups pane, under McAfee Groups category, select Data Protection Self Service Portal.
  4. Select the Blocked users or Blocked IP addresses query, click ActionsRun.
  5. Select the required user or IP address, click ActionsUnblock users or IP addresses.
  6. Click Yes when the system prompts Are you sure? to unblock the selected user or IP address.