Manually uninstall Drive Encryption from the client system

Although McAfee ePO has all the required features for removing the product from the client system, you can also manually uninstall Drive Encryption from the client system.

Before you begin

  • You must have administrator rights to perform this task.
  • Make sure that you deactivate the Drive Encryption client before initiating the manual removal process.

Task

  1. After deactivating the Drive Encryption Agent, on the client system, browse to these registry values and double-click the Uninstall command. The Edit String dialog box appears.
    • For DE Agent on 32-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\EEADMIN_1000.
    • For Drive Encryption on 32-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\EEPC.
    • For DE Agent on 64-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\EEADMIN_1000.
    • For Drive Encryption on 64-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\EEPC.
  2. Copy the Value data from the Edit String dialog box, paste and run it on the command prompt. You can retain the /q command to run a silent removal and to avoid restarting the system after uninstalling the Drive Encryption product.
    Note: The uninstall option switch /q might not work for Windows Vista and Windows 7, where User Access Control (UAC) is set to protect.