Upgrade to Drive Encryption 7.2

Perform these tasks to upgrade the clients from EEPC 7.0.x to Drive Encryption 7.2.

  1. Upgrade the EEPC 7.0.x EEAdmin extension to EEPC 7.0 Patch 4, which is included in the Drive Encryption 7.2 package.
  2. Upgrade McAfee ePO to minimum supported versions or later (McAfee ePO 5.1.x and 5.3.x).
  3. Run the user data upgrade task
  4. Upgrade to Drive Encryption 7.2
Note: It is critical that you follow the below mentioned steps precisely in order to successfully upgrade the system.

Task

  1. Put the McAfee ePO server down, back up the SQL server and McAfee ePO server, then put the McAfee ePO server up in order to backup your McAfee ePO database. For more information about backing up your McAfee ePO database, see the product documentation for your version of McAfee ePO.
  2. Install the EEAdmin.zip extension for EEPC 7.0 Patch 4.
    Note: You must use the EEPC 7.0 Patch 4 system for user data upgrade even if all the encryption users and legacy EEPC extensions are deleted from McAfee ePO.
  3. Upgrade McAfee ePO to minimum supported versions or later (McAfee ePO 5.1.x and 5.3.x).
    Note: For more information about upgrading to McAfee ePO (5.1.x and 5.3.x), see the product documentation for your version of McAfee ePO.
  4. Allow any LDAP Sync task that is running to complete, and then disable all EEPC LDAP Sync task and LDAP Sync:Sync Across Users from LDAP task.
    Make sure to note that the EEPC LDAP Sync task should have been manually created before.
  5. Click MenuAutomationServer Tasks to open the Server Tasks page.
  6. Select the EE : User Data Upgrade task, then click Edit under Actions to upgrade the user data from EEPC 7.0 Patch 4 to Drive Encryption 7.2 format.
    Note: If you enable this option without a valid registered server in McAfee ePO, an error message "Failed to determine the attributes to sync for at least one archetype" appears.
  7. On the Description pane, type the Notes and enable the Schedule status, if you wish to run this task automatically in a scheduled manner, then click Next.
  8. On the Actions pane, enable the checkbox to accept the terms and conditions, then click Next.
    Note: If you have more than one LDAP servers registered, and the EEPC attributes are not configured to be the same across all servers, this checkbox will be disabled.

    In order to proceed with the upgrade process, the attributes must match across all registered servers. If you have to modify the configuration of any server attributes to achieve this, make sure that you run all EEPC LDAPSync task(s) related to the modified server configuration and wait for an ASCI to make sure that all systems have been updated before running the data upgrade task.

  9. On the Schedule pane, if you have enabled Schedule status, select the Schedule type, Start date, End date, and Schedule options appropriately, then click Next.
  10. On the Summary pane, verify the selections that you have made, then click Save.
  11. Run the EE : User Data Upgrade task.
    On the Server Task Log page (MenuAutomationServer Task Log), you can view the progress of this task. If the task fails, check the logs and address all issues, and run the task until it succeeds.
    Note: Make sure to note that you cannot perform any other task until the EE : User Data Upgrade task is completed.
  12. Install the Drive Encryption 7.2 extensions to the McAfee ePO system.
  13. Check in the Drive Encryption 7.2 Agent and PC software packages to the McAfee ePO system.
  14. Re-enable the LDAP Sync:Sync Across Users from LDAP task.
  15. Run the LDAP Sync:Sync Across Users from LDAP task manually.
  16. Deploy the Drive Encryption 7.2 software packages to the client system.
  17. Restart the client system after the deployment task is completed.

Results

After restarting the client system, the new files and drivers are in place. The Drive Encryption 7.2 encryption status dialog box shows the status as Active throughout the upgrade process.