Collect system information for troubleshooting

Should you require assistance with Content Security Reporter, generate a feedback file that contains system information that can be sent to McAfee technical support for troubleshooting purposes.

Task

  1. Select MenuConfigurationReport Server Settings.
  2. From the Setting Categories menu, select Support.
  3. Click Start.
  4. When the Support message appears, click OK to continue.
    A status message is generated when the file has been created.

Results

The feedback files are stored in the report server installation directory.