Upgrade Solidcore extension manually

To access the new features in a release, you must upgrade the Solidcore extension.

Before you begin

  • Stop the McAfee ePO Event Parser service.
  • Back up the relevant files.


  1. Select Control PanelAdministrative ToolsServices.
  2. Right-click the McAfee ePolicy Orchestrator <version> Event Parser service and click Stop.
  3. Back up these items.
    • McAfee ePO database
    • <McAfee ePO install dir>\Server\extensions\installed\Solidcore directory
    • <McAfee ePO install dir>\Server\conf\Catalina\localhost\SOLIDCORE_META.xml file
  4. On the McAfee ePO console, select MenuSoftwareExtensions to open the Extensions page.
  5. Click Install Extension, browse to and select the Solidcore_epo_extn_<ver>.<build>.zip file, then click OK.
  6. Verify the information about the Install Extension page, then click OK.