Troubleshooting There are several methods to troubleshoot Advanced Threat Defense in your network. Export the Advanced Threat Defense log filesIf you experience any Advanced Threat Defense issues, export the log files to McAfee for analysis. Recreate the analyzer VMsYou can delete all existing VMs, including the default Android VM and healthy analyzer VMs, then re-create them. Delete the analysis results and reportsRemove all existing analysis results and reports from Advanced Threat Defense. Delete email reports and cache Remove all existing email reports and cache from McAfee Advanced Threat Defense. Parent topic: Managing Advanced Threat Defense
Troubleshooting There are several methods to troubleshoot Advanced Threat Defense in your network. Export the Advanced Threat Defense log filesIf you experience any Advanced Threat Defense issues, export the log files to McAfee for analysis. Recreate the analyzer VMsYou can delete all existing VMs, including the default Android VM and healthy analyzer VMs, then re-create them. Delete the analysis results and reportsRemove all existing analysis results and reports from Advanced Threat Defense. Delete email reports and cache Remove all existing email reports and cache from McAfee Advanced Threat Defense. Parent topic: Managing Advanced Threat Defense