Restore a database backup - Previous backup file

Before you begin

  • Make sure that you configured the SFTP or FTP IP address, directory path, and user credentials on the Backup Scheduler Setting page and the test connection is working for the specified configuration. You can restore a backup only from the same SFTP or FTP server that you used for taking the backup.
  • Make sure that the corresponding backup file that you plan to restore is available on the SFTP or FTP server at the specified directory.
  • As a precaution, make sure that there is no other user logged on to Advanced Threat Defense during the restoration window. Factor in the Advanced Threat Defense web application, REST APIs, and CLI.
  • Make sure that Advanced Threat Defense is not analyzing any sample files or URLs at the time of restoration. Also, make sure no integrated product, user, or script is submitting samples during the restoration window.
  • Make sure that you do not restore a backup during the backup window.
  • Make sure that there is no Advanced Threat Defense software upgrade happening during the restoration window.

There might be some changes regarding the SFTP or FTP server used for the backup. For example, the IP address of the SFTP or FTP backup server might change or you might want to migrate the SFTP or FTP server to a new physical or virtual server. If the IP address changes, make sure you update the configuration accordingly on the Backup Scheduler Setting page. You can then restore from the required backup file. However, if the server itself is changed, you cannot restore the backups stored on the old server. You can only restore from the files backed up on the new server.

  • You cannot restore a backup from an earlier or later version of Advanced Threat Defense software. All numbers in the version must exactly match. For example, you cannot restore a backup from on
  • The time taken for the backup restore process to complete is usually a few minutes. However, it varies based on the size of the data involved.


  1. Select ManageBackup and RestoreRestore
    The Restore Management page appears.
    Restore previous backup files
    Option name Definition
    File Name The name, which Advanced Threat Defense assigned to the backup file.
    Note: Do not attempt to change the file name in the SFTP or FTP server.
    Backup Server IP Address The IP address of the SFTP or FTP server in which the backup files are stored.
    Backup Time Time stamp of when the backup was taken.
    Restore Select the required backup file and click Restore to restore the data from that backup file.

    When you have more than one backup file, you can select the backup files that you want to restore using the radio buttons.

  2. To view the logs related to restore, select ManageLogsSyslog.
    The processes related to sample analysis are stopped before the restore process and restarted after the restore process.